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Setup and Sync

Updated

OneDrive allows users to access Office 365-based files and folders from a personal OneDrive folder or a shared company document library. This guide outlines the steps for signing into OneDrive and syncing a shared document library.

Contact Details

If you experience any issues, please contact ASK4 Solutions:

Installing OneDrive

For Windows 10

  • The OneDrive client is pre-installed and can be accessed via:
    • The System Tray (bottom-right of your desktop).
      • Appears grey with a strikethrough if not logged in.
    • Windows Search (search for "OneDrive").

For Windows 7

Signing into OneDrive

  • Open the OneDrive application.
  • Enter your Office 365 email address and sign in.
  • During setup:
    • You may be asked where to save OneDrive documents.
    • A quick overview of OneDrive functionality will be provided.
  • Once logged in, access your personal OneDrive documents via:
    • The Open Folder button in the system tray.
    • The OneDrive folder in File Explorer.

Sync Icons in OneDrive

  • Cloud icon: File is stored in the cloud.
  • Cloud + PC icon: File resides in the cloud and temporarily on the PC.
  • Green tick: File resides permanently on the PC (use Always Keep on This Device).
  • Circular arrows: File is syncing to/from the cloud.
  • Red X: File is in an error state.
    • For details, click the OneDrive icon in the system tray.

Syncing a SharePoint Document Library

  • Log into Office 365 via a web browser.
  • Navigate to the SharePoint document library you want to sync:
    • Access SharePoint from the menu in the top-left corner of Office 365.
  • Look for the Sync button in the document library toolbar:
    • If missing, ensure document library syncing is enabled or try a different browser.
  • Click Sync and then Open when prompted to allow OneDrive to open.
  • Select the folders you want to sync:
    • By default, OneDrive uses Files on Demand to intelligently manage disk space.
  • Once synced:
    • A separate OneDrive folder with a building icon will appear in File Explorer.
    • This folder contains all synced SharePoint document libraries.