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Intune MDM Setup for Windows

Updated

This guide outlines the steps to set up and enrol a Windows device with Microsoft Azure Active Directory (Azure AD) and Microsoft Intune Mobile Device Management (MDM).

Contact Details

If you experience any issues, please contact ASK4 Solutions:

Preparation

  • If the device is being re-issued or was previously on the company domain:
    • Back up any required files.
    • Reset the PC to factory settings:
      • Navigate to Settings > Update & Security > Recovery > Reset this PC and select Remove everything.
  • Ensure the following before starting:
    • The device is connected to a wired network (if possible).
    • The device is powered by mains electricity (if a laptop).
    • No unnecessary peripherals (e.g., external screens, docking stations, printers) are connected.

Main Setup Steps

Initial Setup

  • Turn on your computer and allow Windows to boot.
  • Follow these prompts:
    • Select your language, region, and keyboard layout, then click Yes.
    • Connect to a network if prompted on the Let’s get you connected screen (or skip if already connected).
    • Add additional keyboard layouts if needed, or click Skip.
  • Windows will perform some basic setup tasks and reboot automatically.

Windows Configuration

  • After the reboot, setup will continue. Follow these steps:
    • Accept the Windows 10 License Agreement when prompted.
    • Select Set up for an organization when asked how to set up the device.
    • Log in with your Office 365/Azure AD username and password.

Multi-Factor Authentication (Optional)

  • If your organization uses MFA, complete the authentication process to continue.

Autopilot Setup

  • After signing in, you will see the Autopilot Setup page, where:
    • The device joins Azure AD.
    • The device enrols in Intune MDM.
    • Settings and applications are configured based on your user account.
  • During this phase:
    • Expect the device to move through various loading or setup pages.
    • The device may reboot multiple times.
    • A screen inactivity lock may appear if left unattended; log back in with your credentials to view progress.

Personalization Settings

  • Follow the prompts for personal preferences:
    • Enable Activity History by clicking Yes.
    • Configure voice recognition, location services, Find My Device, and diagnostics by clicking Accept for each option.

Completing Setup

  • Once setup is complete:
    • The device will load a standard Windows 10 desktop.
    • Leave the device idle for at least 10 minutes to allow additional software or configuration to finish.

Final Steps

  • Restart the device:
    • Right-click the Start button, select Shut Down or Sign Out, and choose Restart.
  • Install any pending Windows updates during the restart.
  • Log in with your Office 365/Azure AD credentials to begin using the device.

Post-Setup Recommendations

  • Customize your computer as needed.
  • Plug in peripherals such as docking stations or external displays.
  • Copy any migration data to the new device.